Please arrive no earlier than 15 minutes prior to the start time to fill out paperwork and have your intake with your provider. Please note that if all providers are in session, it is possible that the spa door may be locked.

To ensure that your request can be accommodated, it is recommended that you schedule your spa appointments at least two weeks prior to your arrival.

Appointments may be requested through the JL Bar Spa website, emailing the spa at spa_guestservices@jlbar.com or by calling us at 855-414-3337, option 2. If you are on the property, please dial extension 116 from your room.

If you receive our voicemail, please leave a detailed message and someone will reach out to you.

All spa services will incur a 20% service charge that is paid to your provider.

We have a 48-hour cancellation policy. Appointments canceled within that time frame, as well as all no-shows, will be charged the full price of services, including a 20% service charge. Please contact the spa as soon as possible if you are unable to keep your appointment.

Group services are specially contracted with their own cancellation agreement.

We have several service options available for children under the age of 18 to enjoy. A Minor Consent form will need to be filled out and a parent or guardian must be present.